Internal Project Management Platform build to systemise delivery and improve team efficiency

One of my favourite projects to date, I worked alongside the amazing team at Rame Consulting. Planning, designing and managing the development of their internal project management software.

Rame is an internal project management platform designed to help teams plan, deliver, and track projects more effectively. The platform brings structure to project delivery by centralising workflows, files, communication, and progress tracking into a single, coherent system.

Built as a custom internal tool, Rame focuses on real operational needs, reducing friction, improving visibility, and helping teams understand the true state of their projects at any given time.

Client

Client

Rame Consulting

Project Type

Software

Industry

PropTech

Engagement Type

Engagement Type

End-to-End Product Design & Build

My Role

My Role

Technical Architect
UX Designer
Product Owner

My Responsibilities

My Responsibilities

Requirements Planning
PRD Generation
Wire-framing & Userflows
UX Designs
Technical Documentation

The Problem

As Rame’s team and client base grew, project delivery became increasingly fragmented. Information was spread across multiple tools, updates were inconsistent, and it was difficult to get a clear, real-time view of project progress from a stakeholder level. The Rame team were using tools that weren't designed to manage projects the way Rame wanted to.

Key challenges included:

  • Disconnected tools for tasks, files, and communication

  • Inconsistent project structures across clients

  • Limited visibility into progress and ownership

  • Manual admin slowing down delivery

  • Difficulty onboarding new team members

The challenge was to design a system that worked the way teams actually operate, without adding unnecessary complexity.

Proposed Solution

design and build a bespoke internal platform that reflected how the team actually delivers projects, rather than forcing work into generic tooling. The focus was on creating a single, structured system that brought clarity to projects, reduced admin overhead, and gave the team real-time visibility into progress.

Instead of replicating existing project management tools, the platform was designed around a client → project → workflow hierarchy. Each project acts as a central hub, bringing together tasks, files, communication, team members, and key project data in one place. This ensured there was a clear source of truth for every project, regardless of complexity or scale.

The result is a flexible but structured system that improves coordination, accountability, and efficiency, providing a solid foundation for both current operations and future growth.

My Role

I worked as Product Lead throughout the project, responsible for shaping the platform from discovery through to delivery.

My responsibilties included:

  • Leading discovery and requirements definition

  • Mapping real-world delivery workflows

  • Designing system architecture and feature structure

  • Creating user flows and UX designs

  • Writing detailed product specifications

  • Working closely with developers throughout build

This role required close collaboration with internal stakeholders and the development team to ensure the platform solved real problems, not theoretical ones.

Process

Discovery & Workflow Mapping: The project began by understanding how projects actually moved through the organisation — from client onboarding through to delivery and completion.

Key activities included:

  • Mapping end-to-end delivery workflows

  • Identifying friction points and bottlenecks

  • Defining core entities (clients, projects, tasks, files)

  • Establishing a consistent structure across all projects

This ensured the platform reflected reality, rather than forcing teams into rigid processes.


Product & UX Design: UX design focused on clarity, consistency, and speed. The platform needed to be intuitive enough for daily use, while still supporting complex project structures.

Key design principles included:

  • Clear hierarchy between clients and projects

  • Simple, repeatable project setup flows

  • Visual indicators for progress and ownership

  • Minimal friction for common actions

  • Scalable layouts that could support future features

Design decisions prioritised usability over novelty, ensuring the platform felt practical and dependable.


Core Platform Features: The Rame platform was built around several key functional areas:

  • Client and project management

  • Project hubs with overview panels

  • Task and workflow management

  • Centralised file storage

  • Real-time internal messaging

  • Project location mapping

  • Settings and permissions

Each area was designed to work together as past of a single system, rather than as isolated featured. Allowing project team and key stakeholders to navigate between projects efficiently.

Conclusion

Rame is a clear example of my approach to building internal platforms: start with how teams really work, remove friction, and design systems that support clarity and accountability.

By focusing on workflows, visibility, and usability, the platform provides a strong foundation for efficient delivery today and scalable growth in the future. Rame highlights my ability to:

  • Design systems for real operational use

  • Work on internal and enterprise-style platforms

  • Translate business processes into scalable software

  • Balance structure with flexibility

  • Deliver tools that teams actually want to use

It demonstrates a strong understanding of how products support people and project teams, not just users.